Each Morgan Sindall business has its own unique telephone number, connecting users directly to a team of experienced hire controllers provided directly by Speedy and GAP Plant based at Swynnerton in Staffordshire.
The Contact Numbers are as follows:
Morgan Sindall Infrastructure: 0345 601 1013
Morgan Sindall Construction: 0345 601 1015
Overbury: 0345 600 4121
Click here for the Plant Hire Desk out of hours process.
The Service from the desk is measured via a Perfect Delivery Matrix of 4 Cornerstones:
- Supplied as ordered
- Quality of Equipment
- Familiarity Information provided
The desk accepts 5000 telephone calls from site per month, 2000 emails and raises 500 hire contracts per week and the success factor is currently running at 99.8% right first time!